Shipping policy
Shipping & Delivery Policy
1. Digital Product Delivery
Since you’re purchasing a digital robot, all deliveries are completed electronically. No physical items will be shipped.
2. Delivery Method & Timeframe
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After successful payment, your digital robot will be delivered automatically via email to the address provided during checkout.
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Delivery typically occurs within 1–24 hours of payment confirmation. If delays occur (e.g., payment verification), we’ll notify you promptly.
3. What to Expect in Your Email
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A download link or attached file (e.g., software, license key, or access instructions).
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A receipt for your purchase.
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If you don’t see the email:
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Check your spam/junk folder.
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Ensure you entered the correct email address at checkout.
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Contact us at teztrades@gmail.com for assistance.
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4. Accessing Your Digital Robot
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Follow the instructions included in the email to install or activate your product.
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Ensure your device meets system requirements (list these if applicable, e.g., OS compatibility).
5. No Shipping Fees or Tracking
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There are no shipping charges for digital products.
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Since delivery is electronic, no physical tracking information is provided.
6. Refunds & Returns
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Due to the instant nature of digital delivery, all sales are final unless otherwise stated.
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Refunds may be issued only if the product is defective or undeliverable due to an error on our end.
7. Customer Support
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For delivery issues or technical help, contact us at teztrades@gmail.com within 2 days of purchase.
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Include your order number and a description of the issue for faster resolution.
8. Data Security
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We use secure payment gateways (e.g., phone pe, paypal) and encrypt sensitive data.
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Your email address will only be used for delivery and updates (see our Privacy Policy).
9. Policy Updates
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We reserve the right to update this policy. Changes will be posted on our website.
Important Notes
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🔍 Double-check your email address during checkout to avoid delivery issues.
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⚠️ No resale or redistribution of the digital robot is permitted (clarify licensing terms in your Terms of Service).
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⚖️ For EU customers: Comply with digital product regulations (e.g., 14-day refund exceptions under GDPR).
Need Help?
Contact us at: teztrades@gmail.com